We strive to provide you with the highest quality customer service, which includes the protection of your personal information and data.
Information we collect
We may obtain personal data about you from different sources. We may collect information you provide on our website, our social media platforms, social media networks or any of our events. When you browse our website or social media platforms, we also use technology, such as "cookies", web server log files (Web Server Logs) and web beacons (Web Beacons), to collect relevant information by automatic means material.
Information you provide
You may choose to provide us with personal data in different ways, for example, when you participate in our offers or promotions or make purchases on our website. The personal data you may provide to us include:
Contact information (such as name, postal address, email address, and mobile or other telephone number)
age and date of birth
Username and Password
Payment information (such as your credit or debit card number, expiration date, shipping and billing addresses)
your product preferences
Your shopping habits and concerns
Contact details of friends or other persons you instruct us to contact
Content you provide (such as pictures, videos, comments, articles and opinions)
Information you provide through our social media platforms or any of our social media networks (such as name, profile picture, preferences, location, friend lists and other information provided by social media networks)
We will only obtain this personal data voluntarily, and if you choose not to provide personal data, in many cases we may not be able to provide you with certain services and promotions.
How we use the information
We may use the information you provide to:
To send you promotional materials or other communications
To provide you with information and services
Contact you to follow up or confirm your order, make an appointment, return or refund and send you non-promotional messages about the goods and services we offer you
Process your payment transaction
Create and manage your online account
Assist you with product selection and replenishment
To answer your question
Display relevant advertisements on our website and other websites that match your interests and website history
To communicate with you about our special events, contests, sweepstakes, programmes, surveys and other offers and to manage your participation in special events, contests, sweepstakes, programmes, surveys and other offers
Operate and communicate with you about our social networks
To operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our marketing; analyzing our products; conducting data analysis; performing accounting, auditing and other internal work)
Comply with applicable legal requirements, relevant industry standards and our policies
We may also use the information for the purposes specified in the notices provided at the time of collection.
The personal data you provide will be used for direct marketing and promotional purposes about our products/services. We will only use this personal data with your express consent.
We will provide you with relevant information and use it for direct marketing purposes based on the "Information You Provided" above. Through the information you provide, we will sell you the following categories of goods and services:
Beauty skin care and make-up products;
personal care products;
snacks and drinks;
Grain and oil groceries ;
special events, contests, sweepstakes, programs and surveys; and
any other products or services we offer.
If you do not want us to use your personal data for direct marketing, you can contact us at any time by emailing info@Somerare.com, we will follow the specified steps to remove your personal data from the direct marketing list and we will stop using your personal data For direct marketing, you will not be charged for it.
We use the personal data provided by you for direct marketing in accordance with the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (the "Ordinance"). Direct marketing forms include, but are not limited to, promotional emails and text messages, as detailed below in each relevant section.
Information We Collect by Automatic Means
When you browse this website or our online advertisements (including advertisements placed on third party websites), or use our social media platforms or mobile applications, we use technology such as "cookies", web servers Server Logs and Web Beacons to automatically collect your relevant personal data. For example, when you use our website, we may collect your unique device identifier (or other device identifier) and/or your geographic location to provide you with certain content or functionality within this website. We may also use different network technologies to collect information about your usage and browsing habits.
Technologies we use
"Cookies" are small files that are sent to your computer. "Cookies" record information about your use of this website in order to identify your preferences and provide a personalised experience when you browse this website. If you choose to disable "cookies" in your browser settings, you may not be able to use the full functionality of our website.
"Flash Cookies" (also known as Local Shared Objects / LSOs) are the same data files as "Cookies", but the former can store more review data. Locally shared objects are used to record settings, preferences and usage data, especially for services such as video and interactive games.
"Web Beacons" (also known as clear pixels, pixel tags) are small images on web pages or emails, which can be used to record the web pages or advertisements that users click on, and can also be used to evaluate the effectiveness of email marketing campaigns.
"Web Server Logs" are records of activity created by the computers that serve web pages to your browser, such as the search terms you enter or the links you click when you enter a website. Web server log files may also record information about your browser, such as your IP address, operating system type, browser type, domain, cookies set by the server on your browser, the language you use on your system and your The country and time zone where the device is located.
"Geo-location technologies" are technologies that allow us to determine your location. We may ask you to provide location information on our website or allow your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.
Third Party Web Analytics Services
We may use third party web analytics services such as Google Analytics on our website. Service providers who provide these services use technology, such as cookies, Web Server Logs and Web Beacons, to help us analyze how visitors use our website. We disclose relevant information collected through these means, including web addresses, to these service providers, who use such information to evaluate the use of our website. You may stop the ability of web analytics services to your browsing activity on our website. To find out more about the choices you may exercise regarding the collection of information on our website by third party web analytics services:
If you do not want Google Analytics to use your data, please visit http://tools.google.com/dlpage/gaoptout?hl=en
Download and install the Google Analytics Do Not Disclose Browser Plug-in provided by Google. To learn more about data privacy and Google Analytics, please visit the Google Analytics description provided by Google at http://www.google.com/intl/en/analytics/privacyoverview.html .
We have enabled certain Google Analytics Advertising Features (Google Analytics Demographics and Interest Reporting). To disable Google Analytics Advertising Features, change your Google Ads settings or visit http://tools.google.com/dlpage/gaoptout . Details on how we use the information provided by Google Analytics Demographic and Interest Reports can be found at See "How We Use This Information".
To disable third-party web analysis services, some browsers will instruct you on a case-by-case basis when "Cookies" are sent and allow you to refuse "Cookies". You can also turn off the "cookies" on your browser.
We may display interest-based advertisements through third-party platforms, including social networking platforms such as Google, Facebook and PInstagram. We may convert your email address, phone number or other information into unique values. These third parties may use these unique values to perform data matching on their platform users or other data they collect from you in order to display interest-based advertisements on their platforms. To disable the above advertising features, you must change your advertising settings on the relevant third-party platform. We strongly recommend that you refer to the privacy statement or policy of the third-party platform.
How we use information collected by automated means
We may use the information collected by automated means on our website to deliver personalised content, for market research, data analysis and system administration purposes, such as to determine whether you have visited us before or are visiting our website for the first time, and To comply with our legal obligations, policies and codes of practice, including compliance with relevant industry standards and enforcement of our terms and conditions. We may also use the information for the purposes specified in the notices provided when the information was collected.
Information we share
We will not rent or sell or disclose your personal data to third parties for direct marketing purposes, nor allow third parties to use the personal data we collect from you for direct marketing to you. We may share your personal data with:
Service providers who perform services on our behalf as instructed by us. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. Examples of these service providers include individuals who process credit card payments and fulfill orders, provide web hosting and marketing services;
Third parties via social networks, widgets, plug-ins. If you use any of the features provided by a third party on our website, it may allow us to share or collect data with that third party. For example, if you use Facebook's "Like" feature, Facebook may record that you have "Like" us and then post this information on Facebook.
In addition, we may disclose information about you: (i) if we are required by law or legal process, (ii) to judicial enforcement agencies or other government officials, or (iii) when we believe disclosure is necessary or appropriate To prevent bodily harm or financial loss, or in connection with suspected or actual fraudulent or illegal activities.
Your rights and choices
You may request Somerare to stop sending you marketing communications by post, following the instructions that may be included in individual promotions. You can also contact us as follows to request that we stop sending you promotional mailings
Opt-out of emails: You may at any time contact us at info@Somerare.com to tell us to stop sending you marketing communications and to opt-out of marketing emails from Somerare.
Do-Not-Mail: You may request Somerare to stop sending you marketing communications by post, following the instructions that may be included in individual promotions. You can also contact us as follows to request that we stop sending you promotional mailings
Withdrawal of consent: You may withdraw any consent you have previously given to us, or object at any time for legitimate reasons, with respect to the procedures for processing your personal data. We will process your choice within a reasonable time. In some cases, your withdrawal of our consent to use or disclose your personal data means that you may not have priority to use some of our products or services.
In accordance with applicable law, you may have the right to request access to and receipt of the personal data we hold about you, to update and correct inaccurate personal data about you, and to block or delete such data (as applicable). The right to access personal data may be limited to certain circumstances as required by local law. You may request access, correction or deletion of your personal data by emailing info@Somerare.com.
How we protect personal data
We maintain appropriate administrative, technical and practical measures to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, modification, access, disclosure or use. However, no security system is 100% perfect, and we cannot guarantee that your data will be completely secure under any circumstances, including when it is transmitted to us, or the security of your data on your mobile device.
Links to other pages
Our website may provide links to other websites for your convenience and reference. These websites may operate independently of us. Linked sites may have their own privacy notices or policies. If you visit any linked site, we strongly recommend that you read that privacy notice or policy. We are not responsible for the content of the website, the use of any website, or the privacy practices of the website if you visit any linking website that is not owned or controlled by us.
How to contact us
Somerare ("we") collects personal data about you ("personal data"). The personal data we collect may be considered sensitive personal data under applicable law, including but not limited to your name, address, mobile phone number, email address, date of birth, gender, language, communication channel preferences, shopping preferences or habits etc. (collectively, "Personal Data").
In order to use and process your personal data, we need to inform you of the type of data we collect and the proposed purpose of use, and to whom we will transfer the personal data. Your personal data is provided voluntarily by you. However, please note that if you do not provide us with your personal data, we will not be able to provide you with all the services set out in this statement.
Your personal data may be used for a variety of purposes, including but not limited to: communicating with you; using your name and contact information to send you promotional materials with your consent; providing services to you; contacting you for follow-up or Confirm your order, make an appointment, return or refund and send you non-promotional messages about the goods and services we offer you; process your payments and transactions; create and manage your account; respond to your questions; Websites, social platforms and other websites to display relevant advertisements to you that match your interests and website history; to administer your participation in loyalty programs, contests, special events, sweepstakes, surveys and other offers; to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our sales; analyzing our products; performing accounting, auditing and other internal work); complying with applicable legal requirements, relevant industry standards and our policies; conducting Data analysis and customer relationship management projects. In order to avoid duplication of data and ensure the accuracy of your personal data, we regularly perform data cleaning, linking or merging our records on our own or through our service providers.
We also use third-party platforms, including those operated by social networks, such as Google, Facebook, and Pinterest, to display interest-based advertising. We will convert your email address, phone number or other information into a unique value which these third parties will match to users of their platform or other information they collect from you. This matching enables users to receive interest-based advertising on these platforms. If you do not wish to receive such advertisements, you must change your advertising preferences on such third party platforms. These platforms will have their own privacy statements or policies, which we strongly recommend you to review.
We intend to use and transfer your name and contact information for direct marketing purposes, but we must obtain your prior written consent. If you consent to such use and transfer, we may directly market to you the following categories of goods and services: skin care and cosmetics, hair care/hair products, personal care, snacks and beverages, household items, etc. ("Related Goods and Services" ). Direct marketing communications may be sent to you through a variety of channels, including telephone, mail, email, messaging, web applications, social platforms and other online means.
For any of the above reasons or purposes, we will disclose your personal data to our affiliates (including different brands currently or in the future owned by us and/or our affiliates), licensees, joint venture partners and/or or service provider. The aforementioned parties may be located overseas (including Australia, Germany, South Korea and the United Kingdom, etc.) and they may send you direct marketing materials related to relevant goods and services.
We will retain and use your personal data for the period necessary to achieve the above-mentioned purposes. You may request to restrict the processing of your personal data or to request access or correction of your personal data at any time by emailing our Data Protection Officer at email@example.com. All enquiries or complaints related to your personal data should be directed to us through the aforesaid methods.
If you are under the legal age of majority, please obtain the consent of your parent/legal guardian.